SOLUTIONSSolutions
Turn your institution's guidance into students' next steps.
Together we design how the guidance materials of universities and regional institutions become action guides for everyday situations.
Open to partnerships and pilots
WHO IT'S FOR
Who it's for
We shape the approach around your institution's role and the situations students face.
Action-first campus guidance for newly arrived students
We turn the guidance your school provides into steps international students can actually prepare for and follow.
Who we work with
- International affairs offices
- Korean language institutes
- Staff supporting newly arrived students
Example situations
- Campus life
- Preparing a bank visit
- Using public offices
SCOPE
A collaboration scope we define together
- Review institutional materials
- We look at frequently asked materials and everyday situations together.
- Build situation-based action guides
- Organized around what to bring, the steps, useful phrases and cautions.
- Reflect local and institutional rules
- We agree on how official information and operating policies are reflected.
- Pilot and evaluate
- We set evaluation criteria such as comprehension, actionability and repeat inquiries.
EXAMPLE
When an institutional notice becomes an action guide
Institutional notice (generic example)
Opening a bank account as an international student
Please bring identification documents when visiting the bank. Required documents and account conditions may vary by bank and branch, so please check before your visit.
Situation-based action guide (intended approach)
I want to open a bank account in Korea
- Situation
First check what your bank and branch require.
- Action
Check the branch info → prepare documents → ask about opening an account at the counter.
- Context
You can ask ahead: “I'm an international student. What documents do I need?”
PROCESS
How we work together
- 1Identify situations
- 2Agree on materials & scope
- 3Build guides
- 4Run a pilot
- 5Discuss improvements
DIRECTION
What we hope to achieve together
Students
Easily see their next step and what to prepare.
Institutions
Structure the situations that need repeated guidance.
Communities
Connect institutional information that helps people settle in.
Curious how this could work for your institution?
Let's look at your guidance needs and the questions students ask most often.